WhatsApp for Service Businesses
Generate instant quotes and manage client jobs while on the road.
For plumbers, electricians, landscapers, and cleaners, time is money. Answering phone calls while on a job is difficult. WhatsApp click-to-chat links allow customers to send photos of their problems, request quotes, and schedule visits asynchronously, allowing you to manage your business efficiently from your phone.
Create a Service Quote Link
Industry Use Cases
Instant Photo Quotes
Allow clients to send photos of a broken pipe or electrical issue via WhatsApp so you can provide an accurate quote before arriving.
Scheduling & Dispatch
Confirm appointment times and send automated 'I'm on my way' messages directly to the client's phone.
Invoice Delivery
Send PDF invoices and payment links directly through WhatsApp once the job is completed.
Follow-up & Reviews
Send a quick message 24 hours after the job to ensure everything is working and ask for a Google review.
Ready-to-Use Message Templates
Quote Request
Hi, I need a quote for [Type of Service]. Can I send you some photos of the issue?
Emergency Callout
URGENT: I need emergency assistance at [Address]. How soon can someone arrive?
Review Request (Post-Job)
Hi [Name], thanks for choosing us! If you were happy with the service, we'd appreciate a quick review here: [Link]
Offline Marketing with QR Codes
- Service VehiclesPlace a massive QR code on the side of your work van. Neighbors can scan it to request a quote while you're parked at a job.
- Fridge Magnets / StickersLeave a branded QR code sticker on the boiler or electrical panel you just fixed, so they know exactly who to contact next time.
Campaign Tracking Strategies
| Scenario | Benefit of Tracking |
|---|---|
| Vehicle Wrapping ROI | Use a specific QR code for your van wraps to measure exactly how many leads your vehicle generates per month. |
| Flyer Drops | Track the conversion rate of neighborhood flyer drops by assigning a unique short link to that specific print run. |
Frequently Asked Questions
How can customers send me photos for a quote?
Once they click your WhatsApp link and start the chat, they can use WhatsApp's native camera or attachment feature to send high-res photos or videos of the issue.
Can I setup automatic replies if I am on a job?
Yes, using the WhatsApp Business app, you can set an auto-reply that says 'I am currently on a job but will review your message and reply within 1 hour.'